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2020年移动互联网性别鸿沟报告

时间:2022-06-30 08:20:03

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2020年移动互联网性别鸿沟报告

 

 C O NT E NT S

 Intr oduc tion

  2

 K e y

 findings

  3

 T he

 mobile

 gender

 gap

 in

 2020

  8

 T he

 journe y

 t o

 mobile

 internet

 use

  12

 T he

 persis tent

 gender

 gap

 in

 mobile

 o wnership

  14

 Smartphone

 o wnership : sizing

 the

 gender

 gap

  20

 Gr owing

 a w ar enes s

 of

 mobile

 internet

  28

 Mobile internet

 use

 b y

 w omen

  30

 Unders tanding

 w omen’ s

 mobile

 use

  3 5

 R ec ommenda tions

  3 9

 Appendix

 1:

 B arriers

 t o

 mobile

 o wnership

 and

 mobile

 internet

 use

  43

 Appendix

 2:

 Me thodology

  52

 GSMA

 C ONNECTED

 W OMEN

 –

 THE

 MOBILE

 GENDER

 GAP

 REPORT

 2020

 I n t ro d u c t i o n

  T he

 e v olution

 o f

 the

 mobile

 gender

 gap

  In

 2020 ,

 c on ne ct i v i ty is

 mor e

 i mp or t a n t t h a n

 e v er . I n t erne t a cc ess

 is

 a

 g a t e w a y to c ri tic a l

 in f o r m a t io n , ser vic es

 a n d oppo r t uni t ies

 a v a il a b le

 to m a n y p e op le

 f o r

 t he

 f irs t t i m e .

 G r owt h

 in

 in t erne t a cc ess h a s

 b een

 re m a rk a b le

 in

 l ow- a n d m iddl e - in co m e co un t ries

 ( L M I C s) ,

 w here

 2 . 9 b ill io n

 p e op le

 n ow a cc ess

 t he

 in t erne t o n

 t heir

 mo b ile

 p ho nes . 1

 A c ro ss

 d e v el op in g co un t ries ,

 m ob ile

 is

 t he

 p ri m a r y w a y m o s t p e op le

 a cc ess

 t he

 in t erne t ,

 w i t h

 m ob ile

 b r o a db a n d co nne ct io ns

 co m p risin g 8 7

 p er

 c en t o f

 tot a l

 b r o a db a n d c on ne ct i on s . 2

  D es p i t e

 i t s

 i m po r t a n c e ,

 m ob ile

 a cc ess

 a n d use

 re m a in une q u a l .

 A c r o ss

 L M I C s ,

 wo m en

 a re

 s t ill

 ei g h t p er

 c en t less

 likel y t h a n

 m en

 to ow n

 a

 m ob ile

 p h o ne ,

 a n d 2 0 p er

 c en t less

 likel y to use

 t he

 in t erne t o n

 a

 m ob ile .

 T his

 m e a ns

 t h a t in

 t hese

 m a rke t s

 3 00

 m ill io n

 f e w er wo m en

 t h a n

 m en

 use

 m ob ile

 in t erne t .

 A

 ke y b a rrier

 is s m a r tp h o ne

 ow nershi p ,

 w h ic h

 is

 a ls o 2 0

 p er

 c en t l ow er f o r

 wo m en

 t h a n

 f o r

 m en .

  H ow e v er ,

 t here

 is

 p r o m isin g e vid en c e

 t h a t t he

 wid es t g en d er

 g a p s

 a re

 b e gi nnin g to c l o se .

 I n

 S o ut h

 A si a ,

 t he mo b ile

 in t erne t gen der

 g a p h as

 n a rr ow e d f r o m

 6 7

 p er c en t in

 2 0 1 7

 to 5 1

 p er

 c en t in

 2 0 1 9 ,

 b rin gi n g a n ot her

 7 8

 m ill io n

 wo m en

 o nline .

 Mu c h

 wo rk

 re m a ins ,

 b ut

 t his su gg es t s

 m ob ile

 g en d er

 g a p s

 c a n

 b e

 re d u c e d a n d t he b ene f i t s

 o f

 co nne ct i v i ty di s t ri b ut e d m o re

 e q u a ll y .

  It

 is

 c ri tic a l

 t h a t t he

 m ob ile

 g en d er

 g a p is

 un d ers tood a n d ov er co m e ,

 a s

 m ob ile

 ow nershi p a n d use

 p r ovid es li f e -c h a n gi n g b ene f i t s

 to wo m en ,

 t heir

 f a m ilies , co mm uni t ies

 a n d t he

 e co n o m y .

 T his

 rese a r c h

 h a s

 f o un d t h a t m ob ile

 ow nershi p m a kes

 t he

 m aj o ri ty o f

 m en

 a n d wo m en

 f eel

 s a f er ,

 p r ovid es

 a cc ess

 to i m po r t a n t in f o r m a t io n

 f o r

 t he

 f irs t t i m e

 a n d su ppo r t s

 t he m

 in

 wo rk a n d s tu dy .

 E a rlier

 GS M A

 rese a r c h

 f o un d t h a t ,

 ov er

 f i v e y e a rs ,

 c l o sin g t he

 gen der

 g a p in

 mo b ile

 in t erne t use

 in

 L M I C s

 co ul d d eli v er

 a n

 a ddit io n a l

 USD

 7 00

 b ill io n

 in GD P

 g r owt h ,

 w hile

 c l o sin g t he

 g en d er

 g a p in

 m ob ile ow nershi p a n d use

 in

 L M I C s

 co ul d d eli v er

 $ 1 4 0

 b ill io n

 in a ddit io n a l

 re v enue

 to t he

 m ob ile

 in d us t r y . 3

  T his

 t hir d e dit io n

 o f

 T h e

 Mob il e

 Ge n d e r

 G a p

 R e po r t w ill

 co ns id er

 h ow wo m en’s

 m ob ile

 a cc ess

 a n d use a re

 c h a n gi n g ,

 a n d h ow e ff o r t s

 to re a c h

 wo m en

 w i t h t e c hn o l ogy sh o ul d e vo l v e

 a l o n g s id e .

 T his

 re po r t p r ov i d es :

  • U pd a t e d f i g ures

 o n

 g en d er

 g a p s

 in

 m ob ile ow nershi p a n d m ob ile

 in t erne t use

 in

 L M I C s

 a n d h ow t hese

 a re

 c h a n gi n g ;

 • F o r

 t he

 f irs t t ime ,

 f i g ures

 f o r

 t he

 s m a r tp ho ne

 gen der g a p a c r o ss

 L M I C s ,

 a n d h ow t his

 is

 li m i t in g wo m en’s in t erne t a cc ess

 a n d use ;

 • A

 re v ie w o f

 t he

 b a rriers

 to m ob ile

 ow nershi p a n d m ob ile

 in t erne t use

 a n d h ow t hese

 h a v e

 c h a n g e d ; an d • Evid en c e

 o f

 t he

 i m p a ct o f

 m ob ile

 a cc ess

 a n d use

 o n wo m en’s

 a n d m en’s

 liv es .

  T he

 f in di n g s

 o f

 t his

 re po r t a re

 s o ur c e d f r o m

 t he

 a nnu a l GS M A

 I n t elli g en c e

 Co nsu m er

 S ur v e y ,

 w h ic h

 in

 2 0 1 9 h a d ov er

 1 6 ,0 00

 res po n d en t s

 f r o m

 1 5

 L M I C s .

 A n a l y sis

 o f ot her

 rese a r c h

 a n d d a t a

 f r o m

 t he

 GS M A ,

 a n d a

 r a n g e

 o f

 ot her

 o r g a nis a t io ns

 t h a t in v es t i g a t e

 a n d t r a c k

 t he m ob ile

 g en d er

 g a p ,

 a ls o in f o r m

 t he

 f in di n g s

 o f

 t his r ep o r t.

  1.

 GSMA

 In t elligenc e ,

 Q4

 20 19

 2.

 ITU

 (20 19),

 www .itu.in t/ en/ITU-D/ S ta tis tics /P ages / s ta t/ default.asp x 3.

 GSMA

 (20 19),

 T he

 Mobile

 Gender

 Gap

 R eport

 2 0 19

 Ke y

 fi n d i n g s

  1.

 5 4

 p e r

 c e n t

 of

 w o m e n

 i n

 l o w-

 a n d

 m iddl e - i n c o m e c o un t r i e s

 n o w

 u s e

 m o bil e

 i n te rn et

 a n d

 t h e gen der

 ga p

 is

 n a rr o w i n g .

 W o m en

 a re

 2 0

 p er

 c en t less

 likel y to use

 m ob ile

 in t erne t t h a n

 m en ,

 dow n f r o m

 2 7

 p er

 c en t in

 2 0 1 7 .

 T his

 re d u ct i o n

 w a s

 d ri v en p ri m a ril y by a n

 i m p r ov e m en t in

 S o ut h

 A si a

 w here t he

 g a p n a rr ow e d by 1 6 p er c en t a g e

 po in t s .

  2.

 D e spi te

 t h is

 p r o g r e ss ,

 t h e

 g e n d e r

 g a p

 i n

 m o bil e i n te rn et

 u s e

 i n

 l o w-

 a n d

 m iddl e - i n c o m e

 c o un t r i e s r e m a i n s

 s u bs ta n t i a l ,

 w i t h

 o v e r

 3 00

 m illi o n

 f ewe r w o m e n

 t h a n

 m e n

 a cc e ssi n g

 t h e

 i n te rn et

 o n

 a m o bil e. T he

 g en d er

 g a p is

 s t ill

 wid es t in

 S o ut h

 A si a a t 5 1

 p er

 c en t ,

 a n d re m a ins

 f a irl y co nsis t en t in

 ot her re gio ns

 su c h

 a s

 S u b- S a h a r a n

 A f r ic a ,

 w hi c h

 h a s

 t he se co n d l a r ge s t gen der

 g a p a t 3 7

 p er

 c en t.

  3.

 T h e

 un der l y i n g

 gen der

 ga p

 i n

 mo bil e

 o w ner s h ip rem a i ns

 l a r ge l y

 unc h a n ge d ,

 w i t h

 t h e

 rem a i n i n g un c o nn e c te d

 p r o v i n g

 di ffi c u l t

 t o

 r ea c h .

 W o men a c r o ss

 l ow- a n d m iddl e - in co m e

 co un t ries

 a re ei g h t p er

 c en t less

 likel y t h a n

 m en

 to ow n

 a

 m ob ile p h o ne ,

 w h ic h

 t r a nsl a t es

 in to 1 6 5

 m ill io n

 f e w er wo m en

 t h a n

 m en

 ow nin g a

 m ob ile .

  4.

 T h e

 r e l at i v e

 i m p o r ta n c e

 of

 t h e

 f a c t o r s

 p r e v e n t i n g a cc e ss

 t o

 m o bil e

 i n te rn et

 a r e

 c h a n g i n g

 r a pidl y a c r o ss

 l o w-

 a n d

 m iddl e - i n c o m e

 c o un t r i e s .

 F o r

 bot h

 m en

 a n d wo m en ,

 a w a reness

 o f

 m ob ile in t erne t is

 g r ow in g q uic kl y ,

 a l t h o u g h

 i t re m a ins une q u a l ,

 a n d wo m en

 a n d m en

 a re

 in c re a sin gly seein g t he

 in t erne t a s

 rele v a n t to t heir

 li v es .

  5.

 Hand s et

 a ffo r d ab ili t y

 r e m a i n s

 t h e

 p r i m ar y b a rr i e r

 t o

 m o bil e

 p h o n e

 o w n e r s h ip

 fo r

 m e n

 a n d w o m e n .

 A m o n g

 m o bil e

 u s e r s

 w h o

 a r e

 awa r e

 of

 m o bil e

 i n te rn et ,

 a

 l a c k

 of

 li te r a c y

 a n d

 di g i ta l skills

 c o n t i nu e s

 t o

 b e

 t h e

 m a i n

 b a rr i e r

 t o

 u s e , 4 f o ll ow e d by a ff o r d a b ili ty .

 S a f e ty co n c erns

 a re

 a ls o a ke y b a rrier

 to m ob ile

 in t erne t a cc ess ,

 p a r tic ul a rl y in L a t in

 A m er ic a .

 A l t h o u g h

 rele v a n c e

 h a s

 d e c line d in i m po r t a n c e

 a s

 a

 b a rrier ,

 i t re m a ins

 a

 c ri tic a l

 f a cto r

 in se v eral

 co un t ries .

  6.

 S mar tp h o nes

 dr i v e

 s ub stan t iall y hi gh er

 m ob ile in t erne t use ,

 b ut

 t her e

 is

 a

 si gn ifi c a n t

 gen der

 ga p i n

 s m a r t p h o n e

 o w n e r s h ip ,

 w i t h

 w o m e n

 i n

 l o w- a n d

 m iddl e - i n c o m e

 c o un t r i e s

 2 0

 p e r

 c e n t

 l e ss lik e l y

 t h a n

 m e n

 t o

 o w n

 o n e .

 W o m en

 a re

 m u c h

 less likel y t h a n

 m en

 to p ur c h a se

 t heir

 ow n

 s m a r tp h o ne , a n d h a v e

 less

 a ut o n o m y a n d a g en cy in

 s m a r tp h o ne a cq uisi t io n .

 H ow e v er ,

 m a n y wo m en

 e x p ress

 a s t r o n g in t en t i o n

 to a cq uire

 a

 s m a r tp h o ne .

  7.

 A m o n g

 m o bil e

 o w n e r s ,

 w o m e n

 o n

 a v e r a g e

 u s e a

 s m a ll e r

 r a n g e

 of

 s e r v i c e s

 i n

 a ll

 1 5

 c o un t r i e s s ur v ey e d

 —

 a

 g a p t h a t re m a ins

 e v en

 a m o n g s m a r tp ho ne

 ow ners .

 B rin g in g wo m en’s

 mo b ile use

 in

 line

 w i t h

 m en’s

 re p resen t s

 a n

 i m po r t a n t co mm er c i a l

 oppo r tu ni ty f o r

 t he

 m ob ile

 in d us t r y to d ri v e

 A R P U 5 g r owt h

 a n d e x t en d m o re

 o f

 t he b enefi t s

 o f

 mo b ile

 ow nershi p to wo men .

  8.

 C o n s um p t i o n

 of

 v id e o

 c o n te n t

 o n

 m o bil e

 is g r o w i n g

 r e m a r k a bl y

 q u i c kl y

 fo r

 b o t h

 m e n

 a n d w o m e n ,

 i n c r ea si n g

 b y

 o v e r

 5 0

 p e r c e n t

 i n

 tw o y ea r s

 i n

 h a l f

 of

 s ur v e y e d

 c o un t r i e s . 6

 T his

 refle ct s t he

 g r ow in g pop ul a ri ty o f

 a pp l ic a t io ns

 t h a t f a c ili t a t e

 sh a rin g o f

 user - gener a t e d v i de o co n t en t in

 l ow- a n d m iddl e - in co m e

 co un t ries ,

 su c h

 a s Y ou T u be

 a nd

 T ik T o k .

  9.

 B o t h

 m e n

 a n d

 w o m e n

 a c r o ss

 s ur v e y e d m a r k et s

 r e p o r t

 t h at

 m o bil e

 p r o v id e s

 i m p o r ta n t b e ne fi t s .

 I n

 a ll

 1 5

 m a rke t s

 sur v e y e d ,

 t he

 m aj o ri ty o f

 m a le

 a n d f e m a ...

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